at One Contact Center Inc. in
INTERESTED APPLICANTS PLEASE EMAIL RESUME TO : [email protected]
-Please mention this site as your source for this job post.
- Bachelors degree preferably in Business Management/Administration or any business- or technology-related major; Masters degree is ideal; extensive, directly-related experience may be considered in lieu of education
- Minimum of 8 years of management experience with a minimum of 5 years in successfully managing a medium to large-scale call center operational department
- Proven ability of strategic planning and execution throughout the call center operations
- Proven ability to effectively direct and develop the management team of the call center operations
- Demonstrated experience in budget planning, staffing and information management in an operational environment
- Demonstrated experience in establishing, implementing and managing effective work processes within a large organization structure
- Proven ability to identify and diagnose problems and to develop, recommend and implement optimum solutions
- Proven ability to deal tactfully and diplomatically at all levels of the organization and with clients/potential clients of all personality types
Required skill(s): Driving Sales, Program Management, and Dialer Administration.
*Preferably CEO/SVP/AVP/VP/Directors specializing in Sales –
Telesales/Telemarketing or equivalent. *Job role in Management or Others. *Strong sense of urgency *Hands-on management style *Analytical and meticulous with details *Proactive and can comply with strict deadlines *Good command of the English language, both verbal and written *Tactful but firm in handling problem situations
- We offer competitive compensation and benefits package plus a challenging
and rewarding career.
For inquiries you may call 661-38-99 Loc 781, 09214727258 and look for BRENT.