This job ad has been posted over 40 days ago. This ad will EXPIRE in 10 days.

applicants

Full-time Ortigas-Based Call Center Agents for a Pioneer Travel Account!

at IBM Global Process Services in

Responsibilities:

• 24x7 operations but peak will be in the morning shift. Minimal staffing during the night.
• Provide excellent customer service by phone, email or chat for one of the largest airlines in the world.
• Provide value to the customer by being responsible for the provision of service and sales solutions in an effective and efficient manner.
• Transform sales/service inquiries into enhanced customer relationships
• Describe customer channels & products.

Qualifications:

• College graduate in any course or at least 2 years in college.
• Excellent English communication skills.
• Proficient in the use of computers and internet applications
• Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
• Experience in up-selling and cross-selling is an advantage.
• High school graduates or those without experience are welcome to apply.
• Premium pay is offered to candidates with previous international contact center experience.

WAYS TO APPLY

Visit our sites right away and get a job immediately!

ORTIGAS CENTER
7/F Hanston Square Building
San Miguel Avenue, Ortigas Center, Pasig City
(near EDSA Shangri-La, Lourdes School, Richmonde Hotel)
_ Monday to Friday from 9am to 10pm

QUEZON CITY - UP Ayala Technohub
IBM Building F, 4th Floor
UP-Ayala TechnoHub, Commonwealth Ave. Diliman (Philcoa Area)
_ Monday to Friday from 9am to 10pm

MAKATI CITY
30th floor PBCOM Tower, Ayala Ave. Rufino Street, Makati City
_Monday to Friday from 9am-10pm

Or Quickly Apply Online at bit.ly/IBM_eForm

Or Send your Resume to [email protected]

Or Call our Recruitment Hotline at +632-3333-IBM (426)


« Return to Home Page
Is this job ad fake? REPORT IT!   
Recommend to a friend
Published at 15-11-2011
Viewed: 915 times