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Full-time Ortigas-Based Call Center Agents for a Pioneer Travel Account!

at IBM Global Process Services in


• 24x7 operations but peak will be in the morning shift. Minimal staffing during the night.
• Provide excellent customer service by phone, email or chat for one of the largest airlines in the world.
• Provide value to the customer by being responsible for the provision of service and sales solutions in an effective and efficient manner.
• Transform sales/service inquiries into enhanced customer relationships
• Describe customer channels & products.


• College graduate in any course or at least 2 years in college.
• Excellent English communication skills.
• Proficient in the use of computers and internet applications
• Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
• Experience in up-selling and cross-selling is an advantage.
• High school graduates or those without experience are welcome to apply.
• Premium pay is offered to candidates with previous international contact center experience.


Visit our sites right away and get a job immediately!

7/F Hanston Square Building
San Miguel Avenue, Ortigas Center, Pasig City
(near EDSA Shangri-La, Lourdes School, Richmonde Hotel)
_ Monday to Friday from 9am to 10pm

QUEZON CITY - UP Ayala Technohub
IBM Building F, 4th Floor
UP-Ayala TechnoHub, Commonwealth Ave. Diliman (Philcoa Area)
_ Monday to Friday from 9am to 10pm

30th floor PBCOM Tower, Ayala Ave. Rufino Street, Makati City
_Monday to Friday from 9am-10pm

Or Quickly Apply Online at

Or Send your Resume to [email protected]

Or Call our Recruitment Hotline at +632-3333-IBM (426)

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Published at 15-11-2011
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