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Japanese Service Desk Representative - Pasig City
at Gladys Anne Roque in
Japanese Service Desk Representative - Pasig City
Responsibilities:
• Process complex, business transactions, correspondence, emails and telephone calls.
• Receive inbound calls from customers regarding existing business transactions.
• Place outbound calls as needed to customers related to business and resolving status inquiries.
Requirements:
o Ability to analyze transactions and make procedural decisions with minimal supervision
o Fluent in Japanese Above-average English communication skills both in oral and written (back-office experience preferred but not required)
o At least 6 months call center experience (preferred)
o Basic proficiency in MS Office applications particularly Excel/Word (advanced will be a plus but not necessary)
o Can provide excellent customer experience either over the phone or through email
o Candidate must be willing to work on shifting schedules
o Candidate must have an excellent multi-tasking skills
o Must be hardworking, honest and responsible
o Candidates must have a keen sense on detail
o Applicants must be willing to work in Silver City, Pasig.
Compensation Package: Above average base pay plus program allowance and fixed night differential
Benefits: HMO Card with Maxicare (coverage for employee and dependents)
DIRECT HIRING!!!!
Send resume at [email protected]
Gladys Anne Roque
Dencom Consultancy & Manpower Services
City Land Pasong Tamo Tower, 2210 Don Chino Roces Ave. Makati City
Tel. No. 813-69-77 | Fax No. 728-43-51 | Mobile No. 0916-641-0948 / 0923-9834014
Email Address: [email protected]
Responsibilities:
• Process complex, business transactions, correspondence, emails and telephone calls.
• Receive inbound calls from customers regarding existing business transactions.
• Place outbound calls as needed to customers related to business and resolving status inquiries.
Requirements:
o Ability to analyze transactions and make procedural decisions with minimal supervision
o Fluent in Japanese Above-average English communication skills both in oral and written (back-office experience preferred but not required)
o At least 6 months call center experience (preferred)
o Basic proficiency in MS Office applications particularly Excel/Word (advanced will be a plus but not necessary)
o Can provide excellent customer experience either over the phone or through email
o Candidate must be willing to work on shifting schedules
o Candidate must have an excellent multi-tasking skills
o Must be hardworking, honest and responsible
o Candidates must have a keen sense on detail
o Applicants must be willing to work in Silver City, Pasig.
Compensation Package: Above average base pay plus program allowance and fixed night differential
Benefits: HMO Card with Maxicare (coverage for employee and dependents)
DIRECT HIRING!!!!
Send resume at [email protected]
Gladys Anne Roque
Dencom Consultancy & Manpower Services
City Land Pasong Tamo Tower, 2210 Don Chino Roces Ave. Makati City
Tel. No. 813-69-77 | Fax No. 728-43-51 | Mobile No. 0916-641-0948 / 0923-9834014
Email Address: [email protected]
Published at 05-09-2012
Viewed: 333 times
Viewed: 333 times