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Full-time Project Manager

at Systems Generators Philippines Inc. in

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Job Responsibilities:
• Leading Cross Functional & Multiple Project Teams working on multiple technologies across multiple locations
• Delivery Management: Ensuring that all Incidents, Problem Tickets, Work Orders and other relevant deliverables are of highest quality and delivered on time, while trying to optimize the services continuously at all times
• Team & Resource Management: Hiring, Appraisals, Compensation, Retention, Position Management, Pyramid Management, Travel, Training, Team motivation and strong team connect
SLA Management: Ensuring that all service levels have been met and are being adhered to at all times.
• Quality Management: Process Model Set up, ensuring superior delivery quality, continuous improvement.
• Communication Management: Keeping the partners and all stakeholders informed about all engagement metrics at all times, Dashboard reporting.
• Issue Resolution & Continuous Improvement.

Desired Skills:
• At least 13-15 years of relevant IT experience
• Should be performing the role of a Senior Project manager or above for at least the last 12-18 months
• Conceptual understanding of how production support and maintenance activities are carried out

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Published at 26-03-2013
Viewed: 28 times