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Full-time Technical Support Specialist

at Dencom Consultancy & Manpower Services in

Location: Taguig
Salary: 20-30K

Technical Skill Set:

1. Understanding on Windows Operating System (Win XP, Vista, 7) (familiarity in terms of the GUI/User Experience, some basic differences in the architecture like Aero, Sidebars, Memory Requirements, Multiprocessor support etc).

2. Familiarity with System Tools (startups, device manager, eventviewer, registry editors, services).

3. Understanding and exposure to any or all of the common Malware Removal Tools (combofix, HijackThis, Antispyware) Sysinternal s Suite, various flavours of Anti Spyware/Antivirus scanners available in the internet.

4. Knowledge on Driver Installation and troubleshooting, difference between Signed & Unsigned drivers, Digital Signature Verification.

5. Purpose and usage of System Restore.

6. A general knowledge or awareness on types of Malware and their nature/behaviour based on their type.

7. Familiar with common practises that a user should be aware of when going online in a public computer, ways and medium through which infections are often spread while surfing the internet.

8. Understanding about few essential background services and their purpose (Windows Firewall, Print Spooler, Security Centre, BITS, WLAN, RPC, Computer Browser)

9. Experience with different types of Browsers and their speciality/features (Internet Explorer, Firefox, Chrome, Opera, Safari)

10. Should possess the ability to search and identify a solution for any common issue (eg. Desktop Icons are invisible, unable to Install a driver or showing some Error Codes within Device Manager)

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Published at 27-03-2013
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